To increase Relationships, 15Five recommends...

  • Use our Best-Self Kickoff

    Encourage managers to use the Best-Self Kickoff with their team members to develop the relationship and understand their team members’ work preferences (e.g., how they like to give and receive feedback, how they like to be recognized).

  • Implement relationship-building technology

    Encourage People Ops/HR to implement relationship building technology, such as Donut or Spark Collaboration for automated coffee chats.

  • Create collaborative objectives

    Encourage team members to create collaborative objectives, especially when work is completed by teams.

  • Practice active constructive responding

    Strengthen relationships by encouraging managers to respond to team member High Fives with enthusiastic support such as β€œThis is great news!” and β€œTell me more!”.

  • Practice active constructive responding

    Encourage People Ops/HR and managers to include a standard question in the 15Five Check-in such as β€œAre there any wins you’d like to share?” Train managers to respond to team members' wins with enthusiastic support such as β€œThis is great news!” and β€œTell me more!” to strengthen the relationship.

  • Develop the relationship during 1-on-1s

    Encourage managers to spend the first 5 minutes of each 1-on-1 talking about non-work related topics to develop the relationship and build trust.

  • Encourage coffee chats

    Encourage People Ops/HR or managers to add a custom question in the next recurring 15Five Check-in: Who would you like to get coffee with and get to know better? to help team members develop more relationships.

  • Set a clear vision

    Encourage leaders to set clear vision, strategy, and agreements.

  • Conduct a positive energy network analysis

    Encourage People Ops/HR to conduct a positive energy network analysis. Identify and reward top positive energizers who uplift people’s moods and leave them feeling elevated, energized, and motivated.

  • Practice vulnerability

    Train managers to be vulnerable and share about themselves to build trust.

  • Ask more questions

    Train managers to ask questions and talk about non-work related topics.

Additional resources

The Power of High Quality Connections by Jane Dutton & Emily Heaphy (2003)

High Quality Connections by John Paul Stephens, Emily Heaphy, and Jane E. Dutton (2011)

Triumps of Experience: The Men of the Harvard Grant Study by George Vaillant (2013)

Love 2.0: Finding Happiness and Health in Moments of Connection by Barbara Fredrickson (2013)Β 

Highqualityconnections.com

Relational Energy at Work: Implications for Job Engagement and Job Performance by Owens, Baker, Sumpter, & Cameron (2015)Β 

Emotional Energy, Relational Energy, and Organizational Energy: Toward a Multilevel Model by Wayne Baker (2019)

Positive Organizational Network Analysis and Energizing Relationships by Baker, Cross & Wooten (2003)

The Gifts of Imperfection: Let Go of Who You Think You’re Supposed to Be and Embrace Who You Are by Brene Brown (2010)

Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead by Brene Brown (2015)

Will You Be Therefore Me When Things Go Right? Supportive Responses to Positive Event Disclosures by Shelly Gable, Gian Gonzaga, & Amy Strachman (2006)Β 

Making Experience Count: The Role of Reflection in Individual Learning by Giada Stefano, Francesca Gino, Gary Pisano, & Bradley Staats (2016)Β 

Developing as a Leader: The Power of Mindful Engagement by Susan Ashford and Scott DeRue (2012)

Using The Past To Enhance The Present: Boosting Happiness Through Positive Reminiscence by Bryant, Smart, & King (2005)Β 

Bigony, C. (2019). 15Five: Technology aligned to the science of thriving. (Unpublished master's thesis). University of Pennsylvania, Philadelphia, PA, USA.

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